Effective Date: December 1, 2023

1. Introduction

Welcome to NCS Fluid Handling Systems. At NCS Fluid Handling Systems, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using our website, products, or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect
We may collect the following types of information:

2.1. Personal Information

  • Name
  • Contact information (email address, phone number, postal address)
  • Payment information (if you make a purchase)
  • Account credentials (if you create an account with us)

2.2. Non-Personal Information

  • Information about your device (e.g., IP address, browser type, operating system)
  • Usage data (e.g., pages visited, actions taken on our website)
  • Cookies and similar technologies (see our Cookie Policy for details)

3. How We Use Your Information
We may use your information for the following purposes:

3.1. Providing Services

  • To provide and maintain our products and services.
  • To process and fulfill orders or requests.

3.2. Communication

  • To respond to your inquiries and provide customer support.
  • To send you important updates and information about our products and services

3.3. Marketing

  • To send you marketing communications (with your consent)
  • To personalize and improve our marketing efforts.

3.4. Analytics

  • To analyze how you use our website and services.
  • To improve our website, products, and services

3.5. Legal Compliance

  • To comply with legal obligations and protect our rights and interests.

4. Disclosure of Your Information
We may share your information with third parties in the following situations:

  • With service providers who assist us in delivering our services
  • With our business partners and affiliates for marketing purposes (with your consent)
  • When required by law or legal processes
  • In connection with a merger, acquisition, or sale of assets

5. Your Choices
You have the following choices regarding your personal information:

  • You can update or correct your personal information by accessing your account settings (if
    applicable).
  • You can opt out of marketing communications by following the unsubscribe instructions in our
    emails or by contacting us.
  • You can disable cookies in your browser settings (note that this may affect your website
    experience).

6. Security
We take reasonable measures to protect your personal information from unauthorized access or
disclosure. However, no data transmission over the internet is completely secure, and we cannot
guarantee the security of your information.

7. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly
collect personal information from children under 13. If you believe we have collected personal
information from a child under 13, please contact us to have it removed.

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other
operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated
effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please see our contact us page
at:
https://ncsfluidsystems.ca/contact-us/