Management Team
Read more about NCS Fluid Handling Systems Management Team
The NCS Fluid Handling Systems Management team has over 300 years of combined knowledge and experience in all aspects of water management with solutions minded specialists in the “Total Care and Custody Water Management” sector, supporting the safe and responsible use of Industrial water management services related to the industrial use of activities such as, Deep well Dewatering, River and Creek diversion as well as Water Treatment, Water Filtration, Hydro-testing support services, Specialized Heating Systems, Sewer Bypass, Eductor or Well-Point Dewatering, Site Water Management, and L arge scale project management.
The NCS Fluid Handling Systems team of trained professional has extensive managerial and operational knowledge in industries serving the Canadian Construction industry, Municipal jurisdictions in planned and emergency situations, Liquid Natural Gas projects, Liquid Propane Gas Projects, Western Canadian Sedimentary Basin development, Northern Canadian Bitumen Mining, Municipal Infrastructure and the Mining industry across Canada.
Owen Gilbert
President / CEO- MBA
A solution oriented strategic leader supported by years of business development and operational experience. Proven record of developing winning business strategies, driving corporate sales growth and increased margins. Owen brings a personal commitment to continuously working to develop individuals into top talent in a highly skilled team environment. He has a strong industry knowledge with a specialty in manufacturing, industrial corrosion protection, LEAN Principles, API storage tanks, Fluid Handling Systems with water treatment and Water Management systems.
Owen has worked in Western Canada for over 40 years in the energy, industrial markets providing administrative and technical support to all areas with a strong focus on safety, business development, marketing, manufacturing, operations and stakeholder engagement. Owen’s commitment is to both internal and external customers expectations and his focus throughout the years has been to provide all customers with exceptional customer service and innovative solutions. Owen has worked in all aspects of business over his career and applies those talents day-to-day as the executive leader at NCS Fluid Handling Systems and all the related divisions and business units. His endless pursuits work constantly to support all the various department partners, stakeholder relationships and business partnerships that NCS Fluid Handling Systems have committed to.
- Royal Roads University, Victoria, BC, Canada, MBA
- Queens Executive MBA, Kingston, Ont, Canada
Caillan Charpentier
VP Field Operations
A team leader with solution-minded expertise and exceptional analytical problem-solving abilities. Track record of compiling teams of highly skilled field technicians bringing quality service and safe operations to customer projects. Extensive managerial and operational experience in the Western Canadian marketplace. Highly skilled in system designs in all industrial environments, with a specialty in custom-designed pumping systems and hydro-testing of LPG Tanks, Spheres, LNG tanks, AWWA, API storage tanks and pipelines. Caillan and his team has successfully treated over 100 tanks across Canada including the largest LPG tank and LNG tank to be built in Canada.
Caillan is one of the founding partners in NCS bringing over 20 years of experience in support of the team’s growth in the industrial services and energy sectors. During this time, he has provided his technical expertise in the field as well as in the capacity of executive management. Supported by an excellent team of branch, shop and field-level supervisory staff, Caillan has successfully overseen the operational management of multiple projects and crews from estimate to execution. His primary focus has been providing exceptional service and support to his customers in the business of Total Custody Water Management applicable to the industrial use of water for the purpose of hydro-testing API storage tanks, long-distance water transfer, sewer bypass, river diversions, high-volume water transfer systems and high volume water treatment systems.
Caillan works directly with the Human resources team and heads up the NCS Fluid Handling Systems technician and project management leadership development training program which supports the NCS Fluid Handling Systems goal of continuous improvement in training, safety which serves both project administrators and the continuous operational development of both our core technical team and new technicians.
Marliese Fraser
CFO – CPA
Marliese is a vibrant leader with an unmatched enthusiasm for business management and financial business leadership. Marliese mentors not only the financial and accounting team but rounds out the NCS Fluid Handling Systems executive and operational teams with a collaborative attitude and dynamism that encourages the entire team to strive for enhanced performance of all KPI’s and business initiatives.
Marliese joined the NCS team in 2020 and has rapidly become an essential part of the NCS executive management team, her responsibilities are primarily for overseeing the accounting and finance activity within all the NCS business units, providing financial leadership and reporting to the management team. She has over 20 years of experience in finance, obtaining her CPA (CMA) designation in 2010. Her passion for travel and finance has taken her around the globe, supporting her with first-hand experience in several diverse markets.
Before joining NCS, Marliese held finance positions in several industries including Oil and Gas, Automotive Manufacturing, Utilities, and Property Management. She began her journey into finance and accounting at the University of Alberta, studying Commerce.
Dustin Henderson
VP Sales and Marketing
Dustin leads with a goal to bring best in class fluid handling solutions to every project, combined with over 15 years of water pumping industry expertise. An engaging style focusing on the team and customer satisfaction. A wide range of data driven managerial skills and firsthand operational experience in the Canadian energy, mining, and municipal market sectors. Technically compliant and highly skilled in all types of water handling system designs in all industrial environments, with a specialty in custom-designed pumping systems, dewatering, sewer bypass, river bypass systems and creek diversion planning.
Dustin has provided his substantial technical expertise and support in the services planning as well as the design department. Dustin works closely with designers and supervises the engineered bypass plans that NCS adheres to for all sewer bypass plans. He is supported by a team of professionals focusing on safety, client success and overall project performance and one of the best field-level technical teams in the business. Dustin assists the operations teams and the many branches across Canada by interacting with operational management and project execution teams with a strong broad based knowledge that guides the equipment rental division . His primary focus is to deliver a quality service package consistent with the values that the NCS name is synonymous with.
Dustin works as a key member of the executive team and guides the future directions of the sales and estimating team at NCS Fluid Handling Systems. Dustin is integral to the success of the revolutionary customer technical advisory training program, “Ahead of the Curve”, that NCS has developed which is a client focused technical training program educating clients of specifics of water treatment, fluid pumping and water management solutions.
Clint Johnstone
Business Development Manager
Clint is a driven self-managed individual in constant pursuit of best in class customer care and support. Clint is a business development specialist with 25 years of related experience in the industrial, municipal and energy sectors.
Clint has a diverse background from hands-on operational experience to years of related product research and technical knowledge. Clint’s solution oriented nature and business experience provides NCS Fluid Handling Systems with a unique industry perspective and knowledge and his customer care focus supports the vision and values of the NCS Family.
Clint is additionally supported by his vast network of industry experts, suppliers and resources. He has a proven ability to establish and maintain strong customer relationships through exemplary customer care and client service / support. Being one of three original members of the NCS team from its inception the NCS team is proud to have Clint as a technical products leader, fully supporting the NCS message and vision to our markets.
With such a strong focus on customer care and support aligning with the entire NCS Technical and Administrative team members efforts, the outcome can only deliver best in class service and supply. Clint has always been a valued contributor and supporter of the goal of exceptional customer experience and service that the NCS Fluid Handling Systems team strives for.
Request a Quote
NCS Fluid Handling Systems knows that our clients have unique needs. Contact us for your custom quote today.